Head of Operations
An astute professional with extensive experience of leading micro-finance operations, designing policies, overseeing customer service and implementing technology solutions. A responsible leader with an analytical and strategic mind and having a broad knowledge of business correspondent operations for achieving rapid and responsible growth and ensuring significant social impact and long term sustainability.
Head HR
Mitali comes with multi-dimensional expertise in Financial & Education sector viz. Employee engagement & Training, Sales & Operations, Customer service, Audit. She has a rich experience of 13 years in retail banking and client investment portfolio management. She has worked with ICICI, CITI and KOTAK bank during her career. She is fond of music and travelling with family. She has done her Masters in HR from Mumbai and now settled in Ahmedabad, Gujarat. Her wide expertise across various stakeholders makes her suitable asset to front Human Resources function.
